Returns & Exchange

At Miniatures Closet, we want you to be happy with your purchase. If something is not right, we are here to help.

Exchange Policy

We only offer exchanges in case of size issues or if you receive a defective or wrong item.

Time for Request

Exchange requests must be made within 2–3 days after receiving your order. Requests after this time may not be accepted.

Condition of Items

Items must be unused, unwashed, and in their original condition with tags and packaging intact.

Non-Exchangeable Items

Items on sale or clearance may not be eligible for exchange unless they are defective.

Process

To request an exchange, please contact us with your order details and issue. Our team will guide you through the process.

Delivery Charges

Customers may need to pay delivery charges for exchanges unless the item received is incorrect or defective.

Refunds

We do not offer cash refunds. Only exchanges are available as per our policy.

Contact

For any questions regarding returns or exchanges, please contact us through our provided contact details.